General / General

After your order on sararosalie.nl you will receive an order confirmation and a shipping confirmation when everything is packed. There you will also find the track & trace code of the carrier to track your package. If something goes wrong, e-mail us at hello@sararosalie.nl or send a DM on Instagram (@sararosalie). 

Once you have ordered something from sararosalie.nl you will receive an order confirmation and a shipping confirmation when everything is packed. There you will also find the track & trace code of the carrier to track your package. In case something goes wrong, email us at hello@sararosalie.nl or send us a DM on Instagram (@sararosalie).

The Netherlands

Shipping costs within the Netherlands are €4.95. Shipping is free for orders over €60. If you order on working days before 14:00, your package will be shipped the same day. This is done with DPD or in the thirty major cities with a bicycle courier. Your order will then - if all goes well - be with you the next day.

Belgium

Shipping costs within Belgium are €7.25. Shipping is free for orders over €70. If you order on working days before 14:00, your package will be shipped the same day. Your order will then - if all goes well - be with you the next day.

Europe

Within Europe, shipping costs are €8,95. Orders placed before 2PM (Amsterdam time) are shipped the same day.

Worldwide

Orders outside of Europe cost €19. Shipping will be done within two working days.

Returns / Return policy

NL and BE only - You can return your unopened product in its original packaging at your own expense and exchange it for a voucher or another product within 14 days of delivery of your product. Send us an email in advance to let us know that it is coming, preferably with a reason: hello@sararosalie.nl. When returning your product, please use the shipping box in which you received the product.