General

After you order something on sararosalie.nl you will receive an order confirmation and a shipping confirmation when everything is packed. There you will also find the track & trace code of the carrier to track your package. If something goes wrong, email us at hello@sararosalie.nl or send a DM on Instagram (@sararosalie). 

 

The Netherlands

Shipping costs within the Netherlands are €3.95. Shipping is free for orders over €50. If you order before 14:00 on working days, your package will be shipped the same day. This is done with DPD or by bicycle (fietskoerier) in one of the thirty major cities. Your order will then - if all goes well - be with you the next day.

 

Belgium

Shipping costs to Belgium are €6.95. Shipping is free for orders over €70. If you order before 14:00 on working days, your package will be shipped the same day. Your order will then - if all goes well - be with you the next day.

 

Europe

Within Europe, shipping costs are €8.95. Orders placed before 2PM (Amsterdam time) are shipped the same day.

 

Worldwide

Orders outside of Europe cost €19. Shipping will be done within two working days.

 

Returns / Return policy

NL and BE only - You can return your unopened product in its original packaging at your own expense and exchange it for a voucher or another product within 14 days of delivery of your product. Send us an email in advance to let us know that it is coming, preferably with a reason: hello@sararosalie.nl. When returning your product, preferably use the shipping box in which you received the product.

 

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