shipping & returns
Shipping costs within the Netherlands are € 2.95. If you order before 14:00 (working days), your package will be sent the same day with a bicycle courier (in the thirty major cities) or DPD and - if all goes well - it will be with you the next day. After your order on sararosalie.nl you will receive an order confirmation (order and payment = successful) and a shipping confirmation when everything is packed. There you will also find the track & track code of the bicycle courier or DPD to track your package.
If one of these things does not go well or if you have any questions: email us at firstname.lastname@example.org or send a DM @sararosalie.
Within Europe shipping will cost € 7.50. Orders placed before 2PM (Amsterdam time) are shipped the same day.
Shipping your item to rest of world costs € 25. Shipping within 2 working days.
Questions or concerns: mail us at email@example.com or send us a DM @sararosalie.
NL only - You can return your unopened product in its original packaging and exchange it for a voucher or another product within 14 days of delivery of your product. Send us an email in advance to let us know that it is coming, preferably with a reason: firstname.lastname@example.org. If you want to exchange a product, you can send it to us in the original packaging. Reuse the shipping box in which you received the product, which saves hassle and is environmentally friendly.