General / General

After your order on sararosalie.nl you will receive an order confirmation and a shipping confirmation when everything is packed. There you will also find the track & trace code of the carrier to track your package. If something goes wrong, e-mail us at hello@sararosalie.nl or send a DM on Instagram (@sararosalie). 

Once you have ordered something from sararosalie.nl you will receive an order confirmation and a shipping confirmation when everything is packed. There you will also find the track & trace code of the carrier to track your package. In case something goes wrong, email us at hello@sararosalie.nl or send us a DM on Instagram (@sararosalie).

 

The Netherlands

Shipping costs within the Netherlands are €4.95. Shipping is free for orders over €60. If you order on working days before 14:00, your package will be shipped the same day. This is done with DPD or in the thirty major cities with a bicycle courier. Your order will then - if all goes well - be with you the next day.

 

Belgium

Shipping costs within Belgium are €7.25. Shipping is free for orders over €70. If you order on working days before 14:00, your package will be shipped the same day. Your order will then - if all goes well - be with you the next day.

 

Europe

Within Europe, shipping costs are €8,95. Orders placed before 2PM (Amsterdam time) are shipped the same day.

 

Worldwide

Orders outside of Europe cost €19. Shipping will be done within two working days.

 

Returns / Return policy

NL and BE only - You can return your unopened product in its original packaging at your own expense and exchange it for a voucher or another product within 14 days of delivery of your product. Send us an email in advance to let us know that it is coming, preferably with a reason: hello@sararosalie.nl. When returning your product, please use the shipping box in which you received the product.

 

Safe for your skin

All our products are carefully toxicologically tested before they are certified Allergy Certified to get.

Sustainable & responsible

We look for the most sustainable option at every step of our production chain. Locally produced, sustainably packaged.

A better world

By purchasing this product you support Charity:Water† An initiative for clean drinking water.